These are businesses I've started on my own, or have helped grow with partial ownership
Twin Cities Computer & Gaming
Small IT Consultation/Services Provider for SMB. Also available as a local computer services shop for your everyday consumer. Operating since 2018 as a majority owner until 2023.
Business Ownership
ReMarketable
Small computer and electronics refurbisher. Buy/sell used computers and electronics to upgrade/repair to sell online. 100% Ownership since 2022
Resume
A seasoned IT expert with expertise in systems engineering, network management, cloud administration, and project execution. Searching for a role that allows me to use my wide-ranging technical experience to support and accelerate business objectives.
Professional Experience
2024 - Present
IT Manager @ Northwest Respiratory Services
Continuously maintain and improve policies and procedures
Manage vendor relationships, triage, licensing, and similar
Manage company systems including, but not limited to, AD, VMWare, M365, Synology, and Veeam
Administer company devices through Meraki MDM for phones and tablets; Computers through Tactical RMM
Monitor and maintain network security and availability through Cisco Firewall & Omada Access Points
Budget and purchase assets, maintain inventory, and properly dispose of retired equipment
Provide all levels of helpdesk support & emergency break-fix
IT Systems Engineer @ Bridges MN
2020 - 2024
Conducted regular configuration audits and monitoring of multiple IT systems including AD, Proxmox, Google Workspace, M365, and more
Spearheaded annual IT improvement roadmaps reducing time spent on tickets by over 50% and removing the need for external IT support
Created internal tools/apps/scripts to automate or simplify daily tasks
Built department performance reports regularly to review team KPIs once a month utilizing PowerBI
Managed MacOS and Windows operating systems, iPhone mobile device management, network infrastructure, phone systems, and more through Google Device Management, Fortinet, and Avaya.
Trained and managed a team of up to 15 IT staff which ensured strict adherence to HIPAA, NIST, and regulatory compliance standards.
Senior IT Technician @ FarEast Tax Preparation
2012 - 2020
Demonstrated proficiency in managing and securing IT infrastructure to ensure optimal system performance and safeguard against potential threats.
Provided IT insight in information and network security, Office 365 & AD administration, and remote support.
Supported a diverse international clientele in Africa, Asia, and South America.
Applied a hands-on approach to exceed expectations in technical solutions
Contributed to individual and business tax preparation, showcasing versatility beyond core IT tasks.
Portfolio of Used Technologies
Python, JavaScript, SQL, PHP
CentOS, Debian, Ubuntu, Linux,
Windows, Windows Server 16-25
Microsoft 365, Google Workspace
PowerBI
IIS, DNS, DHCP, WDS, MDT Servers
AD / AAD and GPO
Network File Share
AWS, OCI, Azure Clouds
Teams, Zoom, Slack
VMWare, Hyper-V, Proxmox
Cambium, Cisco, Juniper Mist
Forti - Gate, Cloud, Client
OPNSense
MDM Management (COTS and Hosted)
NVR Management
Keri Systems, Avycon, Bosch, Honeywell security systems
Skills
Research and Analysis
Technology Implementation
Data Consolidation
Troubleshooting
Systems Analysis
Project Management
Software Development
Client Service & Support
Remote Support
Customer Service
Analytical Skills
Problem Solving Abilities
Team Building
Time Management
Custom Software
Some peaks at some of my works completed to improve work efficiency
